The Zaxbys Guest Experience Survey at is an online customer survey offered by Zaxbys that allows the company to measure satisfaction with its products and people.

By participating in the survey, patrons can express their opinions, suggestions, and concerns regarding their recent visit to Zaxby’s. 


This survey is a direct channel through which customers can communicate with the management, allowing Zaxbys to make data-driven decisions to enhance their services continuously.

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How to Take the Survey?

There are three ways to participate in the Zaxbys Customer Satisfaction Survey contest.

  • Take By Online With Purchase
  • Take By Online Without Purchase
  • Take By Offline With Phone

Take By Online With Purchase

  • Visit the online Zaxbys survey website at
  • Select your preferred language: English or Spanish.
  • Enter the time of your visit, the amount spent, and the survey entry code printed on your receipt.
  • To begin the survey, click the “Start” button.
Zaxbys Guest Experience Survey
  • Reply to all of the survey questions honestly based on your recent experience at Zaxby’s.
  • Your overall satisfaction regarding your meal, the service, and the cleanliness of the restaurant.
  • Provide any additional feedback or comments in the space provided.
  • Submit your finished survey to receive a validation code.
  • Write the validation code on your receipt and bring it with you on your next visit to redeem the offer.

By following these steps, you can take the Zaxbyslistens Guest Experience Survey and share your feedback with Zaxby’s.

Take By Online Without Purchase

It’s fine if don’t have Zaxby’s receipt with the survey code on you. You are able to participate in the survey without the code and instead enter the sweepstakes.

Note your full name and address, P.O. Box information as well as the city, state as well as zip code.

After you have entered these, include your phone number and email, and birth date information using the First-Class Mail postcard service.

Send your mail to the following address

  • Provide Month/Year Details – Mail-In Entry
  • C/O, Empathica Weekly Sweepstakes,
  • 511, Avenue of Americas, #40, New York, NY.

Take By Offline With Phone

  • Dial Zaxby’s customer service at phone number 866-892-9297, which can be found on your receipt.
  • Follow the prompts to enter the required details, such as the store number, date, and time of your visit.
  • Answer all of the survey questions honestly and thoroughly.
  • Once you have completed the survey, you will receive a validation code that you can write down on your receipt.
  • Bring your receipt with the validation code to your next visit to redeem the offer.
  • By following these simple steps, you can provide valuable feedback to Zaxby’s and receive a reward for your time.
  • Don’t forget to keep your receipt and validation code handy for your next visit!

How The Winners are Selected in Zaxbyslistens Customer Satisfaction Survey?

In the Zaxbyslistens Customer Satisfaction Survey, winners are selected by a random drawing procedure. Once the customers have completed the survey, they’re automatically enrolled in the draw pool.

The drawing takes place regularly and the lucky winners will be selected randomly from a list of entries that are eligible.

Zaxby’s assures fairness and transparency during the process of selection, which makes it a fair chance for everyone who participates to win prizes that are exciting.

The winners selected are informed via the contact details given during the survey and can take advantage of their prizes in accordance with the survey’s rules and conditions.

In taking part in the Zaxbyslistens survey gives customers the chance to give feedback and have a chance of winning impressive prizes.

Zaxby’s Customer Service

Phone: 1-866-922-9222


Reference Links

Zaxbys Official Website –


I appreciate you taking the time to fill out your Zaxby’s Guest Experience Survey. Your feedback is valuable and will play an important role in helping them improve their services and meet your expectations more effectively.

They appreciate your honest feedback, as it allows you to continuously improve your services and create unforgettable dining experiences. Rest assured that your feedback will be scrutinized by our team to make positive changes when necessary.

FAQs – Zaxbys Guest Experience Survey

What is the Zaxbys Guest Experience Survey?

Zaxbys Guest Experience Survey Zaxbys Guest Experience Survey a feedback survey design to collect details from customers regarding their dining experiences at Zaxby. The survey is complete online and is accessible to those who have recently been to the Zaxbs restaurant.

How long does it take to complete the Zaxbys Guest Experience Survey?

This Zaxbys Guest Experience Survey takes around 5 to 10 minutes to complete. The survey consists of multiple choice questions, and you must assess your experience using an 0 to 10.

Can I participate in the Zaxbys Guest Experience Survey multiple times?

There is no way to participate in survey Zaxbys Customer Experience Survey only once per receipt. But, you are able to take part in the survey a second time using a different receipt.

Is the Zaxbys Guest Experience Survey available in multiple languages?

Yes, it is true that the Zaxbys Guest Experience Survey is available in several languages which includes English as well as Spanish.

Can I contact Zaxbys customer service if I have any issues with the survey?

Yes, you can reach Zaxbys customer support in case you encounter any problems regarding the survey. You will find contact information on the Zaxbys official Zaxbys website.

Can I use the validation code for online orders?

The validation code that you received following the completion of your Zaxbys Guest Experience Survey is not valid for online purchases. The code use only for purchases in-store.

Can I transfer the reward to someone else?

The prize you get upon completion of survey Zaxbys Guest Experience Survey is non-transferable and use only by the individual who took the survey.

Is the Zaxbys Guest Experience Survey available to customers outside the US?

The Zaxbys Survey Guest Experience Survey is available only to those who have recently been to a Zaxbys establishment within the US.

Can I provide feedback to Zaxbys without participating in the survey?

Yes, you are able to provide your feedback Zaxbys without taking part in the questionnaire. Contact Zaxbys customer service, or fill out the feedback form on their official website.

How often does Zaxbys conduct the Guest Experience Survey?

Zaxbys is conducting Zaxbys conducts the Guest Experience Survey on a regular basis to collect feedback from its customers. This survey’s timing could differ based on the location as well as other variables.


  • Zaxbyslistens

    Hii, I am Neil, I'm here to help you understand the Zaxbyslistens survey process, answer any questions you may have, and guide you through the survey. Whether you had a great experience or not so great experience at Zaxby's, your honest feedback is essential to help the company improve its services and provide you with an even better experience in the future. So, if you have recently visited a Zaxby's outlet, take a few minutes to participate in the Zaxbyslistens survey and share your thoughts. Your feedback will not only help the company but also enter you into a chance to win exciting prizes.

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